Privacy Policy for Studio On Digital

Welcome to Studio On Digital. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller Information

Studio On Digital is a trading name of Studio On Digital. For the purposes of data protection laws, Studio On Digital is the data controller responsible for your personal data.

Studio On Digital
Matthew Carey of 840/3 Woodborough Road , Mapperley, Nottingham
matt@studioondigital.shop
Contact 07831396237

2. Information We Collect

We collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details and other payment information (processed securely through third-party payment processors stripe).
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders.
• Manage your account and provide customer support.
• Send you updates, promotions, and marketing materials (if you have opted-in).
• Improve our website, products, and services.
• Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contract with you (e.g., to process your orders).
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: To improve our services and marketing efforts.
• Consent: For sending marketing communications (you can withdraw consent at any time).

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, delivery, IT support, and marketing.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or acquisition.

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. International Data Transfers

If we transfer your personal data outside the UK, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or ensuring the recipient country has an adequate level of data protection as recognized by the UK government.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

• Order Information: Retained for 6 years to comply with tax and accounting laws.
• Marketing Data: Retained until you opt-out.

8. Your Data Protection Rights

Under UK data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data where there is no lawful reason to retain it.
• Right to Restrict Processing: Request that we limit the processing of your data.
• Right to Data Portability: Request the transfer of your data to another service provider.
• Right to Object: Object to our processing of your data for direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise your rights, please contact us at matt@studioondigital.shop

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

For more information, please see our Cookie Policy

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website.

Last Updated: 15.09.2025

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: matt@studioondigital.shop
Phone: 07831396237
Address: 840/3 Woodborough Road , Mapperley, Nottingham

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Thank you for trusting Studio On Digital  with your personal data.