Refund and Dispute Policy
4th February 2025
Thank you for shopping with Studio On Digital. We strive to provide high-quality digital products and a seamless shopping experience.
Please review our refund and dispute policy carefully before making a purchase.
1. No Refund Policy
Due to the nature of digital products, which are available for immediate download after purchase, all sales are final. We do not offer refunds or exchanges for any digital products once the order is completed.
2. Duplicate Orders
If you accidentally purchase the same item more than once, please contact us within 7 days of purchase with proof of the duplicate transaction. We will review your request and, upon verification, issue a refund for the duplicate item.
3. Download Issues
If you encounter any issues with downloading your purchased product(s), please contact us immediately. We will provide a replacement download link as soon as possible. If we are unable to resolve the issue and provide access to your purchased product, we may, at our discretion, issue a refund or a partial refund with relation to bundles.
4. Contact Information
For any questions or to report an issue with your order, please contact us at by email at support@studioondigital.shop or via our contact us page using our contact form. Include your order number and details of the issue to help us assist you promptly.
5. Discretionary Refunds
Refunds, when applicable, are provided solely at our discretion and only in circumstances outlined above.
By completing your purchase, you agree to this refund and dispute policy.
Thank you for understanding and supporting Studio On Digital.
This policy is subject to change without notice. Please review it periodically for updates.